FAQ


Contents


What are the requirements for MPC-HC?

In order to run MPC-HC you must have an SSE capable CPU. MPC-HC will work on Windows® XP Service Pack 3, Vista, 7, 8 and 8.1, both 32-bit (x86) and 64-bit (x64).

How can I check the validity of the binaries?

See the relevant news post.

MPC-HC just crashed, what can I do?

See our Crash Reporter page for more information.

My picture is up-side down, how do I fix it?

Try updating your video card drivers.

How can I rotate a video?

Make sure you are using a renderer that supports rotation, like EVR CP or Sync Renderer; you should see a green tick for the selected renderer in Options → Output.

Options → Output tab

Then, use Alt+1 to rotate left, Alt+3 to rotate right, 5 to reset. Note, that the numbers correspond to the numpad ones.

Why is there suddenly a different seekbar in fullscreen?

You have accidentally enabled D3D Fullscreen, go to Options → Output and disable the D3D Fullscreen checkbox.

Why am I seeing tearing in the video?

The video display is experiencing a synchronisation issue, try enabling V-Sync by pressing V. If you have more than one monitor connected make sure you extend the screen instead of duplicating it.

Why am I seeing strange glitches in the video?

Hardware acceleration is most likely not working correctly. Try going to Options → Internal Filters, right-click the list on the right and click “Disable DXVA filters” and then reload the video (Ctrl+E or manually). If this does not solve your issue, and your video plays correctly in other video players then please make a bug report.

Will MPC-HC support Windows RT or Metro?

Supporting these new platforms require many changes and this is simply not possible for us in the near future, with the current manpower.